Shipping Policy

1. Shipping Methods

We offer the following shipping methods:

2. Order Processing

Orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be extended by 1-2 additional business days.

You will receive a confirmation email with tracking information once your order has been shipped.

3. Free Shipping

We offer free standard shipping on orders over:

• Italy: €50
• EU Countries: €100
• International: €150

Free shipping promotions may be available during special events or seasonal sales.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your order:

• Through the tracking link in your shipping confirmation email
• By logging into your account on our website
• By contacting our customer service team

5. International Shipping

For international orders:

• Import duties and taxes are not included in the shipping cost
• The recipient is responsible for any customs fees
• Delivery times may vary due to customs processing
• Not all products may be available for international shipping

6. Shipping Restrictions

Some products may have shipping restrictions due to their nature or local regulations. We reserve the right to cancel orders that cannot be shipped to certain locations.

7. Contact Us

For any shipping-related questions, please contact our customer service team at: badawy.ca@gmail.com